Appointments
(312) 527-5800, extension 330
Appointments may be booked up to 30 days in advance. We will do everything possible to accommodate your requests.
Cancellations
There is a 24-hour cancellation policy. Should you need to cancel, please notify the Spa at least 24 hours in advance of your appointment to avoid being charged. There is a three-hour cancellation policy for same-day scheduled appointments.
Courtesies
Please arrive at least 15 minutes prior to your appointment to relax and prepare for your service. For your comfort, please shower prior to receiving massage therapy, body treatments and waxing services.
Quiet Area
As a courtesy to others, we ask that you keep your conversations at a quiet level in the Spa. Cell phones are not permitted in the Spa.
Robes and Sandals
For your comfort, we provide complimentary robes and sandals for use during your appointment. Simply request a robe and sandals at the Spa desk.
Spa Packages
Personalized Spa packages are available upon request.
Gift Cards
Gift cards are available in Member Services.
Guests
Members are welcome to share the Spa with guests. Members must schedule appointments for guests in advance and arrange a guest pass in Member Services.
Jewelry
Please remove any jewelry prior to your treatment. You may secure items in a locked deposit box located at the main locker room desk.
Children
The Spa is designed for the enjoyment of adult members and guests. Children under the age of 16 are not permitted in the Spa.
Spa Hours
- Mondays, Tuesdays and Wednesdays 8 a.m. – 9 p.m.
- Thursdays and Fridays 7:30 a.m. – 9 p.m.
- Saturdays and Sundays 8 a.m. – 6 p.m.
- Monday, May 28 9 a.m. – 5 p.m.